Shipping policy
Dozy Cove Australia – Shipping Policy
At Dozy Cove Australia, we strive to provide a seamless and dependable shopping experience. This shipping policy explains how we handle deliveries within Australia and what you can expect. We are pleased to offer free shipping on all domestic orders.
Shipping Areas
This policy applies to all orders shipped within Australia.
Delivery Timeframes
Order Cutoff: 5:00 PM (AEST), Monday to Friday. Orders placed after this time will be processed the following business day, which may affect the estimated delivery period.
Order Processing: 1–2 business days (Monday to Friday). After preparation, your order will be handed to one of our trusted delivery partners.
Transit Time: 6–8 business days (Monday to Friday).
Estimated Delivery Window: 7–10 business days from the date of order.
Carrier Partners
We use reliable Australian carriers to ensure your order arrives safely, including:
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Australia Post
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CouriersPlease
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Aramex
Shipping Costs
Free Shipping: All orders shipped within Australia are eligible for free delivery, with no minimum spend required.
Delivery Issues
If your order experiences delays, arrives damaged, or items are missing, please contact our support team promptly. We are committed to helping you resolve any delivery issues efficiently.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
You can monitor your shipment’s progress via our Order Tracking page.
Questions?
For further details, visit our FAQs page or contact our customer service team.
Contact Information
Store Name: Dozy Cove
Address:Â 27 Brookfield AVE Brookfield
Email: info@Dozycove.com.au
Phone: 0408 616 369
Customer Support Hours:
Monday to Friday, 8:00AM – 5:00 PM (AEST)
We aim to reply to all enquiries within 1–2 business days.